How can we help?
A few clear answers about your appointment messages. If you need a hand, we’re here.
Common questions
Why did I receive a text from Dial By Daylight?
You may have agreed to receive appointment-related SMS notifications while scheduling a consultation with one of our representatives. If you don’t recognize the appointment or believe the message reached you by mistake, email us for help. You can reply STOP to unsubscribe.
What kinds of messages will I receive?
Appointment confirmations, reminders, scheduling updates, rescheduling information, and replies related to your scheduled consultation.
How do I stop receiving messages?
You can stop SMS messages at any time by replying STOP. After opting out, you will receive no further messages under that messaging program unless you later provide valid consent to resume them.
How do I get help?
For help, reply HELP or contact info@dialbydaylight.com.
Do I have to receive texts to schedule a consultation?
No. Receiving text messages is optional and is not required to schedule a consultation or purchase any product or service.
Do you sell my mobile information?
No. We do not sell, rent, or share your mobile phone number, SMS opt-in information, or SMS consent status with third parties or affiliates for their promotional or marketing purposes.
Message frequency varies depending on your appointment schedule and whether any scheduling changes occur. Standard message and data rates may apply depending on your mobile carrier and plan.